SSBR Core

SSBR Core · Consistency

Week IV: CMA Cadence & Home Value Touches

70%+ of clients choose the agent who stays in touch consistently.

This week we shift from visibility to value. Almost every homeowner is curious about their home’s value, so a steady CMA cadence is both stellar service and a lead-generation tool. Each CMA keeps you sharp, positions you as the market expert, and creates a natural reason to reconnect.

Why this matters

  • Most homeowners are curious about their home’s value — a CMA gives them clarity and gives you a touch point.
  • A CMA is service and lead generation at the same time.
  • 70%+ of clients choose the agent who stays in touch consistently (NAR).
  • Consistent value touches build the trust that turns into listings.

Run one CMA a week

Using the database you’ve been building, pick your top 50 clients and block time to run one CMA each week — Monday works well. Run it, print the data, and include the cover sheet (linked below). Then mail it (Tuesday is ideal) and record a short video text letting the client know to expect something from you this week. Keep CMAs short and digestible, and don’t reserve them only for hot leads — consistency is the point.

Follow up — turn a report into a conversation

A CMA on its own is just paper; the follow-up is what builds trust. Schedule 30 minutes to follow up on last week’s CMA before you run the next one. Open with a question rather than a pitch, and always give value before you ask for anything:

Follow-up opener

“Did anything in the report surprise you?”

“I pulled a couple of recent sales near you — want me to walk you through what they mean for your home?”

Add a value touch every time

Before you follow up, take two minutes to find one value-add: a local market stat, a rate or lender update, a neighborhood event, or a tax tip. Make it personal by connecting it to their home or area. Clients don’t just want numbers — they want context, and that context is what makes you a resource instead of just an agent. The whole week is one rhythm: run the CMA, follow up, add value.

This Week’s 3 Steps

  1. 1Run 1 CMA per week for a top client — print it, add the cover sheet, mail it, and send a short video text.
  2. 2Block 30 minutes to follow up on last week’s CMA before running the next one.
  3. 3Pre-plan one value-add (stat, rate update, event, tax tip) before each follow-up.

Pitfalls to Avoid

  • Don’t overload clients with too much data.
  • Don’t only focus on ready-to-sell contacts.
  • Don’t treat a CMA as a sales pitch — it’s a value touch.

Your Weekly Rhythm

  • 1 CMA per week (Monday run, Tuesday mail).
  • 30 minutes of follow-up before the next CMA.
  • 2 minutes to plan the value-add before each follow-up.

If you only do these 3 steps this week — you win.

Imagine 8 weeks from now: 8–10 CMAs out this fall means you’re top of mind for 2026 listings. Sellers remember the agent who educated them.

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